Common issues

Bad packages/dependencies -> update SDK and try in colab

Common Errors

Error	Cause	Troubleshooting
The entity is not authorised to perform the given action (2000)	You do not have the required authorisation to access a dataset or perform an action (such as adding a datastream to an organisation)	For a dataset, ensure you can see the dataset in a space you have access to. Ensure you have entered your Eratos Key and Secret correctly, and that the key matches your account. For unauthorised actions, check your permissions with your organisation admin.
500 Internal Server Error	Something is preventing the server from fulfilling your request.	If making an API call, check your API address and header is correct by making another request, and validate your JSON body with an online JSON verifier. Otherwise, or if the issue persists, please contact support.